The flowers were delivered same day. The supplemented flowers and color palette was accurate. The problem was the presentation. A "deluxe" $70 arrangement should look like the advertised photo, like it was arranged by a professional florist. However, this was not the case for the arrangement I ordered. I spoke to the florist who put it together and she explained that she followed the teleflora "recipe" and even added more flowers than required. I believe this is true, but it was not done well.
I was hoping for a stunning display as pictured online. This was for my sister-in-law and brother who just had their first child.
I spoke to both the florist's customer service and teleflora and got no where. I hoped that at the very least, there would be a system in place for teleflora to receive complaints for quality control purposes, but there was not.
See images of "deluxe" arrangement as advertised and what was actually delivered.
Product or Service Mentioned: Teleflora Arrangement.
Monetary Loss: $70.