Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Update by user May 17

It seems Teleflora is TRYING to lose customers. First given a 40% off coupon, then a 20% refund & finally, upgraded to a 50% refund (which I have yet to see).

It was a lot of work. I had to email back & forth, several times a day, for 4 days to get that much. I'm sick of dealing with them, but I am not happy & I don't consider this resolved.

Why couldn't they just replace the bouquet, as I requested? With the amount of money they spend on CS help to field complaints, they would be better advised to treat their florists fairly & provide quality products.

Original review posted by user May 12

I ordered flowers for my daughter yesterday from Teleflora. " Polka Dots & Posies."

I have included a pic of what I purchased & another of what she received. Look closely at pic #2. They used weeds in place of daisies!

I have been back & forth with them all day. Their "resolution?" They will give me a 40% off coupon towards my next purchase (until Nov 18!).

As if!

Product or Service Mentioned: Teleflora Polka Dots And Posies Bouquet.

Reason of review: Not as described.

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