Product: Teleflora Customer Care Clear all filters (18 of 18 reviews match)
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Teleflora - Stay away

The absolute experience I have ever been apart of. Hard to get a hold of. Flowers not delivered time, horrible customer service. DO NOT subject yourself to this provider.
1.1
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
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Product
Teleflora Customer Care
#1189769
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From: Date: Fri, Feb 9, 2018 at 10:59 AM Subject: Teleflora Order 322——-2 Dear (....), Thank you for your Teleflora order. We appreciate your business. We are usually able to provide great coverage across the US and Canada, but regretfully we are unable to fulfill...
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Teleflora Customer Care
#1186278
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I ordered same day floral delivery from Telaflora for my friend’s birthday on 11/20/17.First they called 3 hours after I put in my online order and let me know they couldn’t provide the bouquet I ordered and asked if I was ok with something comparable. I asked them for...
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Anonymous
Valarie

I never got my money back even bough I canceled my flower order. No flowers! No refund!

Product
Teleflora Customer Care
#1134495
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Teleflora has a substitution policy which is great. But instead of substituting another planter, Teleflora just cancelled my ordered. When you order from website, get confirmation that your order was placed, and there is a substitution policy, how in heck can they...
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1.6
Product
Teleflora Customer Care
I didn't like
  • Just cancelling my order
#1119643
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Teleflora Customer Care Review

Ordered on February 13 Valentine's day flowers from teleflora..they have delivered or called.. ive email n called customer service but no reply..they took my money and no flowers
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Teleflora Customer Care
#1008928
Reply to reviews
I had trouble placing an order online and had to call Teleflora customer service. The people answering the phone must be from another country as they don't understand English. The first person didn't understand English at all. I had to hang up and call back. That...
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Product
Teleflora Customer Care
#1004319
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In the case of your complaint for Teleflora, I've found link 'Customer FAQs' - click for it, this will display a list of common customer questions regarding their products. If you wish to know more you can call their Customer Service or Chat and the next available...
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4.9
Product
Teleflora Customer Care
#954782
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A friend's grandmother had passed away, and the service was announced the day after her passing, so I knew that it was a long shot to order flowers the day before the event and expect them to have it available. However, the site allowed for next day delivery, so I...
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3.3
Product
Teleflora Customer Care
I didn't like
  • Deceptive substitution policy
#950303
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I called Teleflora and they had me on hold for 18min before I was able to speak to the supervisor Grace. She tried to explain that the website would only process the order if there was a same day delivery shop in that area and that its probably that the florist made...
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1.0
Product
Teleflora Customer Care
#887763
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I ordered flower today, and sent me an email, and no phone call that my order was not available.This is some of the most terrible customer service I have received in quite a while. I have used you many times in the past, but will never use you again. A simple phone...
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Anonymous
Anonymous

YOU SHOULD HAVE USED 1-800 FLOWERS

1.2
Product
Teleflora Customer Care
#883561
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