Resolved
3.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
0 comments

Ordered a beautiful premium flower arrangement from Teleflora for parents 64th anniversary.Vase should've been larger bouquet should've had plenty of roses in rich oranges and yellows.

What came was a short vase of mums with black centers some carnations and a dozen roses in the whole arrangement. It was very embarrassing. I called Teleflora, they spoke to Marco Island florist they would not budge to put any more flowers in or replace the arrangement. The agent from Teleflora told me that the arrangements do not look like the ones in the picture because designers make the ones for their website and the florists are not designers.

They offered me a discount a couple of times but I was not happy I wanted a replacement for my parents anniversary. I finally got a manager on the phone she looked at the picture, she spoke to the florist and she finally ordered another arrangement to be sent to my parents for their anniversary but not from the original florist.

At least it got resolved but it was very embarrassing and I was not happy with the whole experience.The photo with the black background is what the flowers were supposed to look like and the other photo is what was delivered.

This person wrote the review because of not as described of teleflora citrus kissed arrangement from Teleflora and attached photo s. Reviewer claimed that he or she wants Teleflora to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Teleflora for you to read. This information may help you with your purchase decision.

Had an Experience with Teleflora?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like