Review about Teleflora Rose Reflection Casket Insert from Richmond Dale, Ohio
I ordered a casket insert for a friends funeral.It was suposed to sit on the side of the casket with roses and ribbon and was really beautiful.
I knew it would be prefect. When I got to the funeral and saw nothing on the side of the casket I started to get upset and went up to see if I can see what happened to my flowers. Right beside her head were three roses wrapped in green paper with fake berries and baby breath. I was so upset this is not what I ordered.
Picture of what I ordered is attached.I contacted customer service and this was their response: I am very sorry for your dissatisfaction in the casket insert that was delivered.Unfortunately we are unable to issue a full refund on an order that was delivered, accepted and served it's intended purpose.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
|Style and Design|
- Reason of review:
- Not as described
- Product or service
- Teleflora Rose Reflection Casket Insert
- Review category
- Flowers / Florist
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