Teleflora - Never again

Ordered beautiful Zen arrangement.What was received had no resemblance with ordered item at all.

Complained to Teleflora - was offered 30% refund. Didn't want to settle - requested full refund. They insisted on picking up unwanted item (what an embarrassment ). Pick up had to happen within 48 hrs from the delivery time.

Recipient was supposed to be contacted to arrange for the pick up time - that never happened.

It took me additional email to let them know that my relatives are working and can't babysit their courier service all day long.When 2-day old flowers were picked up, I got refund for the item, but they withheld $15 service charge.

I am infuriated!

This review is a subjective opinion of a user.
Report Comment

More Review Details

Exchange, Refund and Cancellation Policy
Advertised vs Delivered

  • What I liked
      No items
  • What I disliked
    • Failure of full refund

Reason of review:
Not as described
Product or service
Zen Artistry
Review category
Flowers / Florist
review #905144
Had an experience with Teleflora? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Teleflora. However, many companies do monitor reviews on our site.

You were reading a complaint about Teleflora.
Filing a new complaint about