West Palm Beach, Florida
Not resolved

I ordered flowers for my mother's birthday as I do every year.The flowers that were delivered were nothing of what I ordered.

Related: Teleflora Arrangement Review from Scottsdale, Arizona

There were less then half the amount of flowers in the arrangement. The flowers were very poor quality, the vase was dirty, not the correct color and the bow was not on the vase (which by the was the main reason I ordered this particular arrangement). After she sent me the picture I called Teleflora and asked for a refund. I waited on hold for over an hour for a supervisor, at which point I hung up, called back and waited another 45 minutes until someone picked up.

After speaking to this person, I was told that they would only refund 70% of my $45.00 order and if I wanted a full refund they would have to go back to pick the flowers up. So basically, they wanted to now take my mother's gift away on her birthday??? I will not allow my mother to be even more disappointed on her birthday, so I went ahead agreed to the 70% refund and was told I would receive a confirmation email. When I received the email, it gave me a discount code for my next order????

NO REFUND??? I called AGAIN, was left on hold another 40 minutes and ultimately hung up and called my bank to dispute the charge.

They can keep their "discount code" because I will NEVER order flowers from this company again!!!Horrible experience!!

Review about: Teleflora Birthday Flowers.

Review #815758 is a subjective opinion of a user.

PRODUCT OR SERVICE Teleflora Arrangement
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Teleflora?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Teleflora Zen Artistry Arrangement Review from Pittsburgh, Pennsylvania Teleflora "Very dissatisfied. Ordered a Zen arrangement and Teleflora delivered sonething that looked like a get well arrangement for an older person. I understand substitutions are sometimes necessary but..." Read more Teleflora - 11th hour Christmas delivery wont be delivered Teleflora "...I receive an email "your delivery wont be delivered as requested" When I clicked the link to reschedule..." Read more Teleflora Sub-standard Teleflora "I have never been so disappointed with the quality and presentation of a floral delivery before. What arrived looked nothing like what I ordered and, while the flowers were..." Read more Teleflora - Ripped off for 2nd (and last) time Teleflora "At Christmas I ordered the Thomas Kinkade arrangement for my sister and her husband. What they got looked nothing like the beautiful arrangement I ordered, even after I complained and..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Dominos Pizza - I ordered a large 3 topping pizza at the March Lane store and they messed up my order first of all Dominos Pizza "I asked for half garlic sauce , half red sauce . that didnt happen it was all garlic. I didnt get my reciept when I paid, nor did she ask..." Read more Morgan Properties - Was banded from property I once called my home for over 3 yrs. was told by property manager I was allowed to stay at my friends and boyfriends apt a FEW NIGHTS WEEKLY, then she cops on me! Morgan Properties "WARNING; What your going to read will OutRage you! I lived at Mariners Cove for over 3 yrs and once called it my home. Went on every site giving grand..." Read more Cooking Club Of America - Where did it go? Cooking Club Of America "I loved my monthly magazine and the products I purchased from them and when you pay for a lifetime membership, you expect to continue getting what you paid in advance...." Read more