Not resolved

Please save your money and stay away from this company. They delivered a bouquet that had nothing in common to the one I ordered - much cheaper and tasteless option even though they claim that the substitution of equal value and quality will be made if some flowers/items are not available.

I also paid extra for the Deluxe option, which was such a waste of my money and time. The pictures are attached -: the one with the lamb is the bouquet I ordered and the second one is the one that was delivered.

They refuse to explain themselves and provide the full refund for such a shameful service.

Reason of review: Bad quality.

Monetary Loss: $72.

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