They are the EPITOME of the bait-and-switch game. Not only were my flowers delivered a day late, but they didn't even closely resemble what I ordered.
Very happy to charge my credit card immediately but it took them almost 48 hours to get a joke of an arrangement delivered. As you can see from the pictures, my requested arrangement was supposed to be 14 inches tall with a variety of red, white and blue flowers and sufficient filler. What my recipient that was an itty bitty 9" arrangement with hardly any flowers. After spending a total of 2 1/2 hours on the phone with six or seven different people, I got a whopping 50% credit.
Will NEVER EVER use them again. If I could give zero stars, I would.
Reason of review: Order processing issue.
Monetary Loss: $33.
Preferred solution: Full refund.
I liked: Staff tried to help.
I didn't like: Not getting what i had ordered.