Teleflora - Bait and Switch!!!

Update added by user Jun 06

I got a response from Teleflora trying to give me a discount on a future purchase.I replied that this is unacceptable because I would not be using them.

I requested at least a 50pct refund due to the actual bouquet being more than half smaller than advertised. I was provided with a 20pct refund.

I guess they are only a little apologetic.I will never use them again.

Original review posted by user Jun 05

I ordered a DELUXE delivery of Teleflora's Red, White and You bouquet for a friend's 50th birthday.She sent me a photo of what she received, which she was grateful for, and when I saw it I was livid because it doesn't even match what the Standard bouquet was supposed to be!!!

I paid over $55.00 in total and the arrangement doesn't even contain what it was supposed to, never mind the amount of flowers it was supposed to! What a scam!!! I am going to complain to them constantly until they make some kind of reparation. I also plan to contact the Better Business Bureau and anyone else I can think of...

The photos below show what was received as opposed to what was ordered.SCAM!!!

This review is a subjective opinion of a user.
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More Review Details

Style and Design
Advertised vs Delivered
Delivery Service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Value for money
Price Affordability
Customer service
Turnaround Time

  • What I liked
    • Pictured flowers
    • Advertised flowers
  • What I disliked
    • Poor quality
    • Diminished actual product

Reason of review:
Bad quality
Preferred solution:
Price reduction
Monetary loss:
Product or service
Red White And You
Review category
Flowers / Florist
review #860251 by

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Oct 03 #1222120 Framingham, Massachusetts

The only thing similar in look was the white basket the arrangement was ordered in - for $100. How long are florists with national reputations going to be allowed these "bait & switch" tactics, allowed because of their power of substitution" adhesion clause? The arrangement was nothing like what was ordered.

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