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1.6 Based on 108 reviews
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  • Customers like
    • Pictured flowers 4
    • Flowers not as pictured 2
    • Very disappointed 2
  • Customers don't like
    • Never got flowers 12
    • Customer service 8
    • Delivered product 8
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Teleflora is a great service if you LOVE not getting what you ordered
1 of 2

Plain and simple, I order a bouquet online on a Monday for a Wednesday delivery for a birthday. My mother's birthday to be exact. On Wednesday, THE DAY OF, LATE IN THE AFTERNOON, these morons have the nerve to then tell me they couldn't fulfill the order. I call to cancel and the person on the line swears they can fix this on the same day. A couple of hours later when flower shops locally are close to closing, they have the audacity to then... Read more

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Just as everyone else, my flowers were NEVER delievered. This is by far the worse company to deal with. I should have just went with FTD, which I will in the future. I ordered my flowers at 4am in the morning because I wanted the flowers to arrive that day, just to be told they couldn't deliver. Was told they would deliver the folllwing day AGAIN was told couldn''t deliver. Called them up requested my full refund and had a few choice words.... Read more

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Worst flowers I've ever gotten.

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What an awful service, you get apologies e-mail and phone calls rather than the flowers that you ordered. Its been two days and they're not even telling me if I should look for another company or not. Every e-mail I send it takes them about a day to get back to me. Fist e-mail said was an apology that the flowers will be there tomorrow, today the second e-mail say we can't make it, how about tomorrow. hold on,.. they are calling me,... OK... Read more

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One of the worst experiences I have had. I requested flowers be delivered same/next day but was told I would have to wait because the florists would be closed on a long weekend for Labor Day. The individual to receive the flowers was in hospice and did not receive the flowers before death. I then wanted my message to stay the same and have the flowers sent to the funeral home for the family to have and was told I would need to make a different... Read more

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Ordered beautiful Zen arrangement. What was received had no resemblance with ordered item at all. Complained to Teleflora - was offered 30% refund. Didn't want to settle - requested full refund. They insisted on picking up unwanted item (what an embarrassment ). Pick up had to happen within 48 hrs from the delivery time. Recipient was supposed to be contacted to arrange for the pick up time - that never happened. It took me additional email to... Read more

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This company should not be in business. They ruined 2 special events, did not fulfill the order, I believe their associate that took my request did it on purpose.

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Terrible !! Never used this web .....

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Ordered Premium Enchanted Arrangement for my niece's 21st birthday and didn't receive the arrangement I purchased. Contacted customer service the day of the delivery about my dissatisfaction of the flowers. Customer service asked for more detial and I provided them with a picture of what was sent vs what I purchased. The response received was an apology and here is 40% discount coupon for future purchase. Why would I or any consumer use... Read more

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I ordered a sympathy plant for my Sister in law for her mothers passing. Originally it was suppose to be delivered same day. After confirmation I was informed by email that the plant was not available for delivery in her area on that day and to pick another arrangement OR change delivery date. I chose to postpone the date to the next day ( the day of the celebration of life) I received a confirmation email for the new date. Nothing was... Read more

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